10% off First Orders at Zoom

Delivery

UK Delivery: Currently our UK delivery services via Royal Mail and Whistl are running well with no major disruption to our services but like all delivery services are experiencing high demand. We will continue to work closely with our delivery providers in the meantime.

EU Delivery: The situation in Europe differs by country depending on individual government directives and the situation in specific regions and you may experience some delays to your normal delivery times. Please be patient and be assured with our working hard with our delivery services to get your products to you.

Customer Services

In order to protect our staff and their families and in line with government policy our customer service team are now working from home. As they adapt to working remotely there may be some delays to your normal response time. Be assured we will respond to your enquiry but may take a little bit longer than usual.

Delivery Options in the United Kingdom

Your delivery options vary, depending on what you’re ordering. Standard UK delivery is always FREE over £30. Delivery costs are calculated at basket. Your options are:

Our standard delivery is via second class post. This option takes 3-5 working days once the product is despatched from our warehouse

1st Class delivery is available. If you place your order before 12:00, it should only take 1-2 working days.

If you're feeling particularly eager to get your order as soon as possible, Next Business Day delivery is also available. Again - provided the order is placed prior to 12:00. Please note that this service is only available Monday to Thursday. Any orders placed between 12:00 Thursday and 12:00 Friday will be delivered on the Monday following the weekend.

Lastly, please note, if the value of the items in your order when despatched exceeds £50 in value, we will upgrade your delivery to the next business day free of charge to allow you to track your order.