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Anybody Else Have Different Items Sent by Amazon Instead of What Was Purchased

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So i purchased a few items from Amazon, 2 play doe sets, pack of bluey figures, 2 colouring books, pack of 48 felt tip pens and a t-shirt all on 1 order, order dispatched yesterday, received this afternoon, thought weird with it being a small package, opened it 2 shower caps lol 😂 🤣 🤣 🤣 red & blue, everything marked as delivered, customer service has sorted it, how can they get an order so wrong, weird...

martinlufc5637
a year ago
What do you think of this?+20 points
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LauraBaile94436

I've never had it as wrong as that I've had wrong shoes sizes and only 1 item of things that has stated 6

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BonzoBanana

I think I've had it 3 or 4 times out of maybe 300 plus orders. I seem to remember I was sent a mini printer once which they allowed me to keep and I sold on.

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TheChimp

Never had a problem with wrong items and I shop quite a bit with Amazon.

Did you get to keep the shower caps?

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martinlufc5637

TheChimp yes, they said to not return them, and do what I want with them

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didbygraham

A couple of years back I ordered a vacuum flask and received a plastic ride on scooter! The product bar code etc was correct for what I had ordered so I could see what the error was. Spoke to a very friendly lady in customer service who burst out laughing. Full refund made on the spot and told I could keep the scooter. Think its still in the shed somewhere... Reordered the flask and it arrived the next day no problem. Mistakes can happen anytime - its how they deal with those mistakes that makes all the difference - and Amazon are usualy the best. Very is another company where we had an issue and it was all sorted with one phone call with full refund and an additional £20 voucher of a future order.

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martinlufc5637

didbygraham customer service was excellent, they re- ordered the items and they arrived correctly the next day, no harm done, I wasn't in a rush, just Christmas stuff for the kids

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ch7leach

I have had a couple of mistakes, can't recall what was ordered but I ended up getting a medication pill box and it looked like the correct barcode for my item was on it. Amazon swiftly sorted

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jms19

I’ve had incorrect items before from both amazon and sellers on amazon. When it was amazon they let me keep the stuff (which i just donated to charity as I didn’t have a use for it) and the individual seller asked me to return it then sent me out the right item.

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