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Has Anyone Else Been Having Problems Uploading Receipts with Shoppix?

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I have been unable to upload receipts to Shoppix since Thursday, every time I try, it gets stuck on 'Loading' & I have to close the app down!

SilverRose
a year ago
What do you think of this?+20 points
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SalmaS

I uploaded receipts yesterday, and it worked completely fine for me . Check if it has an update.

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SilverRose

SalmaS I checked the Play Store to see if there was any updates, I've uninstalled & reinstalled the ap twice & it's still not working, I've emailed shoppix to see if they can help, I will be very surprised if they get back to me

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SadiqA

Does your account still work? They removed a ton of people including home from participating.

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SilverRose

SadiqA Yes, I can log in & click on receipts, rewards, surveys, home & the camera icons, I can select a picture from my gallery, click on the next few steps then it gets stuck on loading it, I last sent an email receipt on the 28th August which was accepted. I haven't been able to upload paper receipts since 31st August.

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HEDGEHOGS

Mine has been working fine, could you uninstall and reinstall the ap, may work then for you.

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SilverRose

HEDGEHOGS Thanks for the suggestion, I've uninstalled & reinstalled the ap twice & it's still not working ☹️ I've emailed Shoppix to see if they can help, but doubt they will reply

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Nadiaparveen

Clear cache from their app and perhaps restart your phone.

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SilverRose

Nadiaparveen Thanks for the suggestion, I've cleared the cache on the shoppix & Chrome app after googling how to do that 😂 but it still isn't working after uninstalling & reinstalling the ap twice & restarting my phone ☹️

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Nadiaparveen

SilverRose I think I had a similar issue with them but it kind of resolved itself but I understand its annoying. I would suggest to email them about this help@shoppixapp.com

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SilverRose

Nadiaparveen Thanks, I emailed them yesterday, they never reply, I've emailed them a few times previously, when I've had problems with missing points etc, I think they just sort the problem & don't reply to emails lol.

I'm hoping this will be the case with this as I think I've received £25 in 13 months uploading receipts which isn't as great as Amazon Shopper Panel but every little helps

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Nadiaparveen

SilverRose I hope it sorts out for you .. if it does work again maybe going forward cash out a bit earlier incase it all starts again

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acarrington63

Since I did an update on mine the app has come up differently! On the home screen I have tried everything to show my vouchers to redeem, as have over 10,000 tokens now! Each time I scroll to bring them up, they are not there! Have tried uninstalling and re-installing, but the layout is different.

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kitty88uk

acarrington63 omg 😱 I’m sorry you are having problems with the app! And with so many tokens too! How much is that worth if you were to choose pay pal cash out?

I dunno 🤷🏻‍♀️ why yours is like that cause I have no problems with the app! Yes different new layout that’s it

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eyeballkerry

No, not with shoppix but having issues with Storewards. Just not letting me take a picture and then the whole app freezes. Very annoying.

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kitty88uk

eyeballkerry oh really?! I don’t have any problems with the app, dunno 🤷🏻‍♀️ why it’s different how people have some problems with some apps?! Have you tried reinstall the app?

I cash out when I get to £5, ever since got the app I choose Amazon but last two times I chose PayPal

For some reason I don’t see the £2 option anymore

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MelissaLee1

I'm still waiting to be accepted but am presently using the Store Rewards app instead.

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