Has Anyone Else Been Having Problems Uploading Receipts with Shoppix?
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I have been unable to upload receipts to Shoppix since Thursday, every time I try, it gets stuck on 'Loading' & I have to close the app down!
![SalmaS](https://images.latestdeals.co.uk/avatar-medium/u-5c12cf7fff3b8a3c60f0b56d-3.jpg)
I uploaded receipts yesterday, and it worked completely fine for me . Check if it has an update.
![SilverRose](https://images.latestdeals.co.uk/avatar-medium/u-63d1587860f0da0d27e958d8-2.jpg)
SalmaS I checked the Play Store to see if there was any updates, I've uninstalled & reinstalled the ap twice & it's still not working, I've emailed shoppix to see if they can help, I will be very surprised if they get back to me
![SadiqA](https://images.latestdeals.co.uk/avatar-medium/u-5ee00d16a3fcbf05576c6b31-2.jpg)
Does your account still work? They removed a ton of people including home from participating.
![SilverRose](https://images.latestdeals.co.uk/avatar-medium/u-63d1587860f0da0d27e958d8-2.jpg)
SadiqA Yes, I can log in & click on receipts, rewards, surveys, home & the camera icons, I can select a picture from my gallery, click on the next few steps then it gets stuck on loading it, I last sent an email receipt on the 28th August which was accepted. I haven't been able to upload paper receipts since 31st August.
![HEDGEHOGS](https://images.latestdeals.co.uk/avatar-medium/u-5ba2d15d8f88324b8b88a562-4.jpg)
Mine has been working fine, could you uninstall and reinstall the ap, may work then for you.
![SilverRose](https://images.latestdeals.co.uk/avatar-medium/u-63d1587860f0da0d27e958d8-2.jpg)
HEDGEHOGS Thanks for the suggestion, I've uninstalled & reinstalled the ap twice & it's still not working I've emailed Shoppix to see if they can help, but doubt they will reply
![SilverRose](https://images.latestdeals.co.uk/avatar-medium/u-63d1587860f0da0d27e958d8-2.jpg)
Nadiaparveen Thanks for the suggestion, I've cleared the cache on the shoppix & Chrome app after googling how to do that but it still isn't working after uninstalling & reinstalling the ap twice & restarting my phone
![Nadiaparveen](https://images.latestdeals.co.uk/avatar-medium/u-5ed98a827c94d417d4a35a97-5.jpg)
SilverRose I think I had a similar issue with them but it kind of resolved itself but I understand its annoying. I would suggest to email them about this help@shoppixapp.com
![SilverRose](https://images.latestdeals.co.uk/avatar-medium/u-63d1587860f0da0d27e958d8-2.jpg)
Nadiaparveen Thanks, I emailed them yesterday, they never reply, I've emailed them a few times previously, when I've had problems with missing points etc, I think they just sort the problem & don't reply to emails lol.
I'm hoping this will be the case with this as I think I've received £25 in 13 months uploading receipts which isn't as great as Amazon Shopper Panel but every little helps
![Nadiaparveen](https://images.latestdeals.co.uk/avatar-medium/u-5ed98a827c94d417d4a35a97-5.jpg)
SilverRose I hope it sorts out for you .. if it does work again maybe going forward cash out a bit earlier incase it all starts again
![acarrington63](https://images.latestdeals.co.uk/avatar-medium/u-66854dc7ff1fb97b83a38a55-1.jpg)
Since I did an update on mine the app has come up differently! On the home screen I have tried everything to show my vouchers to redeem, as have over 10,000 tokens now! Each time I scroll to bring them up, they are not there! Have tried uninstalling and re-installing, but the layout is different.
![eyeballkerry](https://images.latestdeals.co.uk/avatar-medium/u-58d2630a8388e21e09f77510-3.jpg)
No, not with shoppix but having issues with Storewards. Just not letting me take a picture and then the whole app freezes. Very annoying.
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