Help - Why is my deal expired?
Ask a Question
Hello,
If your post has been made expired when it's not, then it is a mistake for which we apologise.
How to un-expire your post:
- Open your post
- Press the three dots '...' on the top right
- Press 'edit'
- Scroll down
- Where it says, 'Has the deal expired?' change from Yes to No.
- Press Save
Why did this happen?
Latest Deals is a community forum which relies on other members flagging posts as expired.
When a post is reported, it is then checked by a volunteer mentor. Sometimes mistakes are made for which we apologise.
There are also automated systems which predict the likelihood of a deal being expired. Sometimes these get it wrong.
Why do people wrongly report my deal as expired?
We don't know why people wrongly report deals, but we do have systems in place to check some of these reports.
Also, if someone is found to consistently report and is incorrect, they have their ability to report revoked.
I only just posted a deal 10 mins ago and it keeps going expired when I undo it so I think someone keeps putting it as expired when it’s not
Someone called lovedeals had a textured handbag with a company called Oksanaclub On lastestdeals subscription if not cancelled after 7 days would be £19.95 that ment if you cancelled after 7 days you where only paying the £1.95 postage,so I tryed to do want the person said on latestdeals to do,but the company has taken £13.90 out of my cr dit card,and the person who put the post on latestdeals has now took the handbag of latestdeals can you help please
Hi robinsonburrows Could you tell me which post is that for a quick check? (link)
kikogpe for a handbag from a company called Oksanaclub it as £19.95 for subscription then when you received the handbag you went on and cancelled the subscription the person that had it up has now takenthe handbag of latestdeals think name as lovedeals the reason I emailed you was because they took £13.90 outta my credit card and I don’t know if I payed for the handbag and I can’t cancel the subscription
robinsonburrows Here's how to cancel your OksanaClub membership:
> https://www.oksanaclub.co.uk/shop/cms-member-cancel.html
Here are their contact details to speak to customer support and to cancel your order / ask for a refund:
Oksanaclub
Dalton House
60 Windsor Avenue
London SW 19 2RR
United Kingdom
Phone: 02033188577
Mon-Fri 11AM-4PM
The user's post in question has been taken down from LatestDeals.co.uk, as OksanaClub wrote to us asking for it to be removed. OksanaClub and its related company websites will no longer be able to be shared on our website. kikogpe
Hope this helps,
Tom
Tom they asked why do they have to refund me,I explained 2 times why and they said the messages where not clear,if it wasn’t clear how did they know I wanted a refund,by the way there getting on I’m not going to get a refund of £13.90 I looked and it says £1.95 postage and 10 days free trial £1.95 ifyo count that up it should have only cost me £3.90 not £13.90 which they have taken of my debit card can you help me out
robinsonburrows Thank you for your message, I am sorry to learn you are having a difficult experience. Latest Deals can't advise on your refund rights, but it may be worth reading this article. You may be best off cancelling the entire order and returning the item if you already have it for a full refund.
Says I have to wait 48 hours to cancel subscription,I will waiti email the company asking for my money to be refunded to my account that was used to pay for the handbag,hopefully they refund me I thought I was getting a handbag for £1.95 for postage then cancel subscription but I ended up paying them £13.90 ,hope I get it refunded thank you for your help
How did you pay? It says in the website can cancel anytime so I'd cancel straight away if it was me. Screen shot the designer bag it's still on at 1.95 and t+c's in case you need them at a later stage.
I payed by my debit card I went on to there website it says you have to wait 48 hours to cancel.i don’t understand why they took £13.90 of me when if you don’t cancel it would be £19.95 a month,the company had it removed from latestdeals,I still want on to see much they should have took its £1.95 postage and £1.95 for 10 trial so it should have been £3.90 and not£13.90,they where rude with me asking why did I want a refund for and I had already told them twice .i will just keep emailing them until I get my money back, I wasnt expecting to pay £13.90 for a handbag,I could buy one in Primark for that price I expected to get it at the offer of £1.95 when i received it and cancelled the subscription.
That's not good, think your best bet is to return it or try refusing delivery - I wouldn't trust them now. The whole website contradicts itself I was thinking about ordering myself but I don't like signing up for subscriptions had trouble in the past. 
could try a chargeback with your bank account possibly.
Try raising it with your bank on the basis they took more than advertised :
https://www.money.co.uk/guides/chargeback-claims-how-to-get-your-money-back.htm
They have charged me £11.95 for the handbag alone I have the email they sent me and £1.95 postage,it’s not my fault,I just bought cause latestdeals had advertised it on there website,saying you only needed to pay £1.95 postage then when you got the handbag cancel the subscription,after the email came threw much they had taken of me,I went on to latestdeals to explain to the person that had the post up about this website,the persons post had been removed then latestdeals contacted me telling me the company made them take the post down and never put there name on latestdeals website ever again ,I’m the one left £13.90 less on my debit card,I think I should be entitled to get all my money back cause it’s not my fault,
Hi robinsonburrows. I recommend you read the T & C's of Latest Deals, especially in section number 3. All Deals / Freebies / Competitions, are posted by users.
3. Our Role
LD is not the seller or supplier of, and does not endorse, any of the goods or services that are featured on the Website. We therefore do not have any of the legal obligations that apply to the sellers of those goods or services.
This means that we have no control over or responsibility for:
The quality, safety, or legality of the goods or services available from retailers; or
whether the retailer can or will supply and pass good title to any goods or services.
Everyone using the Website should exercise no lesser degree of caution in entering into transactions with retailers than they would when entering into a similar transaction elsewhere.
We aim to provide accurate information (whether it be a deal, competition, freebie, voucher or something else) but often our content is user generated, crowd-sourced and/or sometimes based on speculation or limited details. We do not claim to always accurately represent the intentions or specifics of an offer from a third party, nor do we claim any association with third parties. Whilst we may attempt to verify an offer with a third party directly, you should assume that the offers on LD haven't been verified. When you visit a third party from LD you should not rely on the content provided by LD. Instead please read and rely on the information provided by the third-party directly. One of the reasons behind this section of the terms and conditions is that we do not want our visitors and members to feel discontent towards a third party due to something misleading on LD. Please always check, and then double check, with the terms and details of any offer or promotion with the third
kikogpe I got it cancelled and my bank has blocked them for taking any more subscription fees.i will get my money refunded with in the next 10 to 14 days.thank you Kikogpe for helping with this problem.
Why are you sending me this for I didn’t say it was latestdeals fault,it’s that companys fault they had changed the handbag details,that’s why they charged me for the total price for the handbag before anyone from latestdeals could get back to me,it’s been deducted from my debit car,I shall get onto my bank again and explain everything that the company did to me and the claims department should hopefully get my money back,
That's because you said "I just bought cause latestdeals had advertised it on there website,saying you only needed to pay £1.95 postage then when you got the handbag cancel the subscription,after the email came threw much they had taken of me"
kikogpe I still didn’t mean it was your fault I was just saying where I saw it advertised
It’s showing on that oksana club website you have to spend £6.00 to be able to get 10 free days subscription trial.i noticed it when I was on sending them another email.
Make sure you leave a review on trust pilot so hopefully stop someone else going through the same
You have removed one of my posts saying it had been pipped through, and it comes on first served basis, the item you removed was posted before the post you removed me for.. why is this?
If this in regards to the bamboo table, yours was posted at 14:12:
And the other one yours was reported to be a duplicate of was posted earlier at 13:58:
Please note - our system is built so that it is actually impossible to report something as a duplicate if it was the first one to be posted.
Thanks,
Tom
Hi Tom no it was the curtains , but it's ok, you were right.. I think I spend too much time on here , I thought I posted the curtains a week ago..sorry for inconvenience.
You can never spend too much time on LD! Thank you for your continued support and contributions, it's very much appreciated.
Can anyone tell me why my post was reported as expired? It’s for a LOL Suprise watch from home bargains.
Im not sure why it was reported as expired when the store still sell them. I have a store near me and they’ve got loads.
Hi StephanieAngl 
Posts can be reported as expired for all sorts of reasons - it could be they checked their own store and couldn't find it, didn't read the post properly to see that it was in-store only, they might have reported it as expired by mistake or any number of other reasons. You've done the right thing in editing your post to be live again 
Kelsey thanks. Thought I should ask as it’s never happend to me before so just making sure. Thanks for your reply. Was very helpful. 
Someone keeps marking my posts as expired. This is happening a few times a day. I added a deal last night and it’s already been marked expired at least 3 times yet it’s still available. How can I stop this please? I keep having to put as available again but doesn’t seem fair to keep having it marked expired when it’s available cos others will miss out on the deal thinking it’s not available anymore. Is there something I can do to stop this?
If your deals was for Celebrations it looks like the price has increased on Amazon therefore people will expire it
Mango4 yes it’s that offer. But the price hasn’t gone up. I checked it a few seconds ago and the discount offer is still there available till end of December 
StephanieAngl I looked earlier, because of your comment here and because it was such a good deal, but I couldn't see the voucher either. I've just looked again, in the hope that the voucher may come up but no such luck. I think the offer you managed to get had a personal time limit, for you, to be redeemed and not how long the offer was on for. 
This is what came up for me.
Oh right. Thanks for showing me that. I’ll mark it as expired then. Strange how it shows for me and not yourself tho. but still. I think a few people got the deal so at least that’s something
Hi I put a post up about 10 pound free off paypal and to check ur emails I've just been on to see it and it's been reported and deleted have no idea why the link I put up took u too just the paypal website but like I explained I'm the description that u need to check ur emails but its completely gone and been deleted whys this happened please cheers mikey
I posted this deal yesterday but someone has expired it even though it's still available https://www.amazon.co.uk/Bose-SoundLink-Bluetooth-Speaker-Ii-Special/dp/B07YBN9XXG/ref=gp_aw_ybh_a_1?_encoding=UTF8&psc=1&refRID=ECY8KDEEAHAGVD8RPTTJ
I uploaded the deal with this direct link but im not sure why it sends you to the main Amazon page instead of where the deal is. This has happened to me on a few post these past few days. Could someone explain why this is happening. Thanks
Join for free to get genuine deals, money saving advice and help from our friendly community
Chief Bargain Hunter
