1. Chat

Problems When Posting

Latest Deals

Is anyone else having problems when posting - for me it's usually on vouchers or comps.

Over the past week or so I am regularly getting 'Something went wrong, please check above for errors' and yet if I open a new window and use the same information it goes through without any problem...

tumblespots
a year ago
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Pjran

Iโ€™ve had exactly the same. Took me a while to realise that if I started again in another page it posts okay.

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tumblespots

Pjran I'm sorry you get it too but am glad it's not just me. Hopefully Kelsey will read this and be able to correct it for us ๐Ÿ‘ Thanks Kelsey

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dhanparam

Yes. Even am getting the same error for quite a while now. Would be good to understand the reason for the same

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tumblespots

dhanparam I am sure Kelsey will look into this, especially as it's not just me!

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Kelsey
Founder

Hey tumblespots Pjran dhanparam ๐Ÿ™‚

Sorry about this - could you please provide any extra detail in this chat or via email to us?

E.g.

  1. Are you using the website or app?
  2. When it say's something's wrong gone - please check above for errors. Are there any errors above? If so, what are they?
  3. Does it happen on a particular type of post (e.g. competitions only) or on every one?
  4. Have you noticed any patterns of it occurring? E.g. does it only happen if you specify an expiration date?

Hopefully we can quickly get to the bottom of it and get it fixed asap ๐Ÿ‘

PS. If when it next happens you could take screenshot(s) of the entire page, showing all the various form fields you've filled in that would hopefully help me try to recreate the issue. If you could also jot down the date/time you get the error I can check some log files too. Thanks!

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Pjran

Kelsey i use the website and happens only occasionally when posting a deal. Sorry I donโ€™t have any screenshots.

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tumblespots

Kelsey Thanks very much for looking into this for us.

  1. I am using the website - laptop.
  2. No, there aren't any errors when it says it
  3. vouchers & comps
  4. I haven't noticed any specific patterns

I will try and get screenshots tomorrow as apparently I am a sharing machine today and can't post anything else today!

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Pjran

Kelsey heres a screenshot of the voucher I tried to post, hope it helps Image

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jms19

Ive had it somewhat, more with the website than the app. For a few days it wouldnโ€™t let me post deals on the website but that seems to be fixed now

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tumblespots

jms19 I've had problems over the last week or so but I have to admit that today everything went smoothly, perhaps Kelsey did a slight tweak yesterday?

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Deleted87328

Just seen this topic I used to have similar problems but now fixed ,but on app when I reply someone my comments goes ๐Ÿซ  for few minutes ๐Ÿ˜„ I decided in few days Iโ€™ll stop commenting/replying just post deals and go๐Ÿ˜Š๐Ÿ™๐Ÿป

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tumblespots

Queenofdeals786 I'm on a laptop and my comments have also had a whir for a while before actually 'landing'.

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Deleted87328

tumblespots Thanks for replying and creating this topic helpfulโ€™in future we can share our problems,then LD team can help us all I use IPhone only,take care๐Ÿ™๐Ÿป

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tumblespots

Good morning Kelsey Well, I assume that you did a little something yesterday as I had no problems at all this morning but I will keep you posted in case it's waiting to catch me out tomorrow ๐Ÿ˜†

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Deleted87328

Hi Kelsey I didnโ€™t want to come today.but amount of notification I have to check in but when I try to write in my deals because most deal been reported falsely as usual someone was stopping like holding keyboard also this message appears again plz fix for me thereโ€™s no need to reply just have a look in my account plz many thanks ๐Ÿ™๐Ÿป Image

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tumblespots

Queenofdeals786 OMG, I do hope you get sorted out, I'd hate to get that message! Image

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Deleted87328

tumblespots Thanks dear ๐Ÿ˜Š

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tumblespots

Queenofdeals786 Are you up and running now?

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Deleted87328

tumblespots yes ๐Ÿ˜Ši posted 2 deals went without any trouble sometime I have to refresh page must b Kelsey checked thanks to them and again thanks for sharing this topic take care Iโ€™m off now for rest of the day๐Ÿ˜Š๐Ÿ™๐Ÿป

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tumblespots

Good morning Kelsey I thought things were going well but this morning it happened again at 4.49am This was the post. I am about to try again in a new window.

Image

No problem the second time - I had hoped that with a few clear days in between, it was all sorted out.

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JoTarpley

OMG I have this! It often happens on Deals but the odd thing is it happens on Freebies too!

When I try and post a freebie it goes through some sort of ritual, sometimes it does it more than once too, it's time consuming, it goes, checking link works.... checking for image..... checking for price.... and so it goes on, where it's come from goodness knows tumblespots

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tumblespots

JoTarpley I'm sorry you are having this problem too. When I first posted this chat I thought it was just me! It is really annoying when it happens. I keep links ready to post and because I think it is going through I delete the link then have to go through 'history' to find it so that I can start all over again. Frustrating to say the least.

Merry Christmas JoTarpley

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JoTarpley

tumblespots Yes, I'm having to do the 'history' too, plus I'm having trouble reporting anything on 'Something Else', the page won't actually move, and hubby's only recently come out hospital with a broken hip, and I was struggling to post anything a few days ago, as he could do hardly anything himself, and then when I could manage to post something, I was getting these problems, it's so frustrating! ๐Ÿ˜ฉ

Happy Christmas to you too tumblespots, I hope it's a good one for you, it's not the same when you grow up though is it! ๐Ÿ’ x

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JoTarpley

Kelsey My pic won't post on a Voucher now, I'm just getting the Tesco logo, it's going from bad to worse with me I'm afraid! ๐Ÿ˜ฉ

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tumblespots

JoTarpley There was a change recently and we aren't allowed to change the designated image from the one that LD captures (for vouchers).

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JoTarpley

๐Ÿค” Oh I see, that's odd, thanks for the update though, I rarely post vouchers nowadays, it's less stressful, I got this one wrong anyway, it should have been a Deal! ๐Ÿ˜‚

Thanks tumblespots x

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tumblespots

JoTarpley I only found out about the image thing by accident when talking to Kelsey about something else.

Never mind, you get more points for a deal, although I've had over 400 emails today and there are lots of vouchers amongst them.... but I agree it is can be hard going trying to post ones that haven't already been posted. ๐Ÿฅด

You weren't posting any freebies last week (I think) I hope you haven't been ill with the bugs that have been flying around, and if so, I hope you are better now and have been able to enjoy Christmas.

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JoTarpley

tumblespots Funnily enough, I mentioned that in a post to you, further up here I think, I think you missed it?? My Christmas is certainly a bit different this year, but it is what it is, but thanks for the kind wishes! x

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tumblespots

JoTarpley OMG. I only the saw the second of the two posts that were posted on the same day. I have just read it (I hadn't even 'liked' it so I know I hadn't read it). I'm so sorry, I thought it was you that was ill - but I'm glad it isn't. How is Mr T? Did they replace his hip? (Three of our friends had replacement hips last year!) I'll bet you have been run ragged, I hope that The New Year brings you better things. ๐Ÿ˜˜

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JoTarpley

I haven't got the time to be ill tumblespots ๐Ÿ˜‚๐Ÿ˜‰

He's been plated and screwed, matches the plate and screw in his shoulder ๐Ÿ™„ and run ragged is a good word, from getting him up dressed and downstairs in the morning, to getting him back up, undressed and in bed at night, is something in itself, not something I look forward to, only with dread, and not to be recommended ๐Ÿ˜ฉ I really need some good luck, it's just been one thing after the other lately!!

How are things with you, you went through a bit of a patch didn't you, are you ok now? x ๐Ÿ˜˜

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tumblespots

JoTarpley It doesn't sound like much fun in your house at the moment. It's hard to know who to worry about more, the person who is ill or the person running around after them. I do hope you are able to cope, it sounds like quite a task, I am thinking of you as it is going to take some time for Mr T to recover. ๐Ÿ’

We have turned the corner now and are feeling much better thanks ๐Ÿ˜˜

Image

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JoTarpley
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Deleted87328

Hi Kelsey Tom Iโ€™m having problems again ,my deals link goes disappear ๐Ÿซ  no one helping I did tag but no reply only my deal gets expired even I added link in description why? If now one fix they should keep my deal live because I added link in description plz check or fix might be a ๐Ÿ› in my account need to remove plz ,I think Emma still on holiday, other team members should read my deal description if that canโ€™t fix thanks.๐Ÿ™๐Ÿป

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