Yodel - "Missed Parcel"

I had something similar with my hames ended up back with seller who had to post back. Also order 2 things from Amazon once only got 1 should have come together had to get refund on other

I've not had too many problems recently with Yodel but in the past I had more than my fair share. It is incredibly frustrating when you wait in for a delivery that doesn't turn up. Doubly so when they claim to have attempted delivery and they clearly haven't. I've heard they do this because an 'attempted delivery' is better than a missed delivery when they look at reliability ratings.

I have had that happen to me with Yodel, turned out that they never attempted to deliver despite tracking saying they had tried . Apparently they were running late with deliveries , so took it back to the depot and delivered it the next day instead. To be honest I never really have a good experience with either Yodel or Hermes .

After recently making a good comment about Hermes on another chat topic here the gesture returned to bite me on the bum! Parcel should've been delivered Friday then message came through on Sat estimate 3 - 7pm..........then it was extended to 9pm. At 8pm message comes through informing me that they tried to deliver but there was nobody in and there was no safe place to leave it. (strange that no card was left and I was at home) Standard rubbish they leave when they have finished their shift and they haven't delivered all that they should have within the time limit. Yodel are even worse.

Thankfully I know the delivery guys for yodel and hermes in my area so have no problems but they are under unbelievable pressure at the moment hermes guy went front 120 parcels are day to almost 600

Never had trouble with yodel amazon or my hermes, but dpd wow shocking I know its social distancing but no need for them to drop parcel on door step when car bonnet side of them. Can hear it hitting the floor am going to catch him one day and have door open ready.

I had a problem with an amazon order via yodel a few years ago, I was in all day, update later in the day said it had been delivered yet it hadnt, this was before live tracking. I have cctv so could prove it hadnt been delivered. Got intouch with Amazon who arranged for a another item to be delivered which was delivered by another company, i forget which. The parcel was just in its originally package as it was big so you could see what it was ! so i suspect the yodel driver or someone down the line decided to keep it. I got back intouch with Amazon told them not to send anything again via yodel and to this day they havent. But as i say this was years ago and things are different now

I had this before where they sent me an email saying i had missed them and a card had been out through letterbox, next day i had received my parcel. Download the app and keep track of your parcel, if you dont get it within the next couple of days I would send an email and ask whats going on.

I get this all the time with all the delivery companies, but I don’t blame them in my case most of the time. There are two houses with the same number on my street and I live in one of them.

My house is the one actually on my street. The other one is a corner house and officially on the other street their house is next to, but their front door, drive and path face my street so the deliveries are mixed up all the time.

If neither of us get the delivery though then I complain to whoever I ordered from.

They can be very bad. Thankfully, I rarely use them, but I know people who often have issues and would avoid them like the plague

Yodel, Hermes, Amazon's own delivery and the rest... They all have issues. It all depends on the local courier. The people who deliver parcels these days can be anyone. Anyone can do it. I could buy a van and sign up tomorrow. It sounds like you got a bad one because my most recent experiences with Yodel and Hermes were fine. Amazon however managed to deliver a parcel to "the resident", while my house was empty. Funnily enough, it wasn't here when I got back.

Well after 4 days 3rd delivery managed to reach me today miracles do happen

I have had a lot of trouble with parcels recently. Mine keep going missing. So far in the past couple of months I have had chocolate bars, energy drinks, face masks, perfume, cream and incence getting lost in the post. I have constantly had to send companies emails to send me a replacement

We are quite lucky we no most of delivery drivers now so usually leave them in safe place. It's DHL and Parcelfore we have most issues with. Either not showing up returning to sender saying couldn't find address. Yes we stay in new builds, but it's the same driver that has been before so no dam excuse. I have had fragile package thrown over fence rather than opening the gate. Was not impressed with a bottle of wine smashed to bits was meant to be a birthday gift.

I used to work for a company that used Yodel... they were awful! The amount of claims that we had to put in for lost or damaged items was unbelievable! We would get to work in the mornings and there were literally hundreds of emails about the deliveries.

I'm waiting for a parcel from Hermes, they said it would be Saturday between two times but never turned up, they then said Monday between two times but didn't turn up in those times. Instead it came two hours later when I was out and so the parcel is still with them. I'd rather they just said a later date which they can actually keep to rather than pretend they are going to deliver it between certain times.

Hate yodel I sat in all day paid for next day delivery said would be here by 1 2mins past checked tracker saying was unable to deliver got that same the next day they haven't got a number to contact them

My parcel said it was handed to customer .but not to us my address and it was from ebay and they too dont give a dam expert you to trace it up youself its disgusting. They dont care about you got your money so they dont care

While I've not had a package gone missing/lost from Yodel, I'm massively disappointed with this postal company and why or how they're still in business is anyone's guess. The drivers just throw the parcel to the lobby and then leave, and if you try to call customer service they'll just keep you hanging on until you or the machine decides to end the call.

Recently I had a parcel from Yodel and was given the option to do a survey, I clicked on very dissatisfied overall. I doubt that'll make any difference, though.

Typical Yodel:

He likely marked "Handed to home owner." when actually he threw it over the gate.

yodel delivered to me yesterday a free sample kit of MEZEAST wraps. could be that. scrap this reply I thought this thread was new not a year old.