If you fail to build connection between two earbud, or between two earbud and your phone, please try the follow step:
Step 1: Delete old connections and other connected device records on the device
Step 2: Put the earphones back in the charging case, cover the case, and wait a few seconds.
Step 3: Take out the two earphones, click the two earphones five times at the same time, the indicator lights of the two earphones are off, indicating that the reset is successful, and then put them back into the charging case.
Step 4: Take out the earbuds, find the earbuds name on the phone and pair them.
- Need Amazon Prime? You can get a 30-day free trial here.
- Have you got the free Amazon App yet? Live delivery updates!
- Tip: Use an Amazon Wish List to Save Deals for Later
- Get a 1-month free trial of Audible.
- Get a 1-month free trial of Amazon Prime Video
- Find bargains with our Amazon Discount Finder tool.
- Just under £35? Find something cheap for free delivery.
Money saving guides written by our experts
Join Latest Deals for free and get a hand-picked list of the best deals, delivered straight to your inbox. Fancy yourself as a bit of a bargain hunter? Share deals you find and earn Amazon vouchers!
Chief Bargain Hunter