Morrisons Shoppers Fume Over Empty Shelves as Supermarket Hit by Cyberattack
- Morrisons is facing severe food shortages, particularly in fresh produce like fruit, vegetables, and meat.
- The issue comes after a cyberattack targeted Blue Yonder, the software used to manage its warehouse systems.
- While fresh produce is affected, other items like tinned, dried, and frozen goods remain unaffected.
- Shoppers have expressed frustration on social media, reporting empty shelves in stores nationwide.
- Morrisons confirmed it is operating on backup systems and working to resolve the issue.
Morrisons shoppers have voiced their frustration after the supermarket experienced major food shortages following a cyberattack that disrupted its supply chain. The attack targeted Blue Yonder, the software provider managing Morrisons' warehouse systems, leading to shortages of fresh produce, including fruit, vegetables, and meat. While ambient and frozen goods are unaffected, numerous customers across the UK have reported empty shelves in Morrisons stores.
The supermarket has not disclosed how many stores are affected, but social media comments indicate widespread stock issues. One customer shared their disappointment, saying, "Shelves are always empty and you can never get even the most basic ingredients. Today no broccoli, no lemons, no peppers, no loose onions. These are basic things!" Another said, "Went in Morrisons earlier, shelves were looking very empty. No eggs, bread, milk."
In response, a spokesperson from Morrisons stated, "We are currently operating satisfactorily on our backup systems and we're working very hard to deliver for our customers across the country." Meanwhile, Blue Yonder confirmed the issue was caused by a ransomware attack, and external cybersecurity firms have been enlisted to help resolve the situation.
As the supermarket works to restore normal service, shoppers are still facing challenges in getting their essential grocery items. In other news, Morrisons recently issued a recall of its own-brand crushed garlic due to safety concerns, adding to the store's woes.
Tom Church, co-founder of LatestDeals.co.uk, says: "While cyberattacks are unfortunately becoming more common, it’s frustrating for shoppers when a well-loved supermarket is hit, especially during busy shopping periods. The key takeaway for customers is to keep an eye on stock levels at your local stores and check for updates from Morrisons."