Hidden Disabilities โ Helping You Shop In-Store
We're a Sunflower member
If youโre wearing a Sunflower lanyard, our colleagues will understand that you have a hidden disability and that you may need a little extra help or time. However, they won't know what your particular disability is, or what challenges you may face. If you have specific requirements, please ask one of our colleagues for help.
How to get a Sunflower lanyard
Free Sunflower lanyards are available to customers with a hidden disability. Ask at the customer service desk in larger stores, or at the checkout in smaller ones*. You donโt need to provide proof of a disability.
Tesco Access Guides
We've worked with AccessAble to create Access Guides for all 2600+ of our UK stores โ from large Extras and petrol stations to your local Express. We're updating the guides all the time to make sure they're as accurate as possible.
Changing Places toilets
We now have 100 stores across the UK which have Changing Places toilets. These are larger than a normal disabled toilet and include a changing bench, hoist and privacy screen.
Simple and easy refueling for disabled drivers
689 of our fuel sites are now on the fuelService app, helping disabled drivers find and get assistance with refueling their cars
Large text on self-service checkouts
You can now enlarge the text at our self-service checkouts using a touch button on the bottom right of the screen. This is the first step in making our checkouts more accessible.
Facilities for the hard of hearing
Look for signs with the โhearing loop earโ symbol. This is where induction loops are available. Assistance dogs are welcome in our stores.
- Get Tesco Clubcard - You get points, rewards, coupons and exclusive Clubcard Prices.
- Use our free supermarket price comparison app - see if Tesco is cheaper than Aldi, ASDA, Iceland, Morrisons, Ocado, Sainsbury's and Waitrose.
- Minimum order value is ยฃ25 for free click and collect, otherwise there is a ยฃ4 fee.
- Join our Facebook Group, Cheap Supermarket Cooking. Members share supermarket deals, recipe ideas, and what's cooking at home.
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