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I have only been a member for a short while but having issues actually getting my payout. For a start my PayPal address wasn't on my account which I know I put in initially, so had to wait 3 days after re-adding it before I could make a payout claim and now it is saying my PayPal address is invalid, it's almost as if they are trying everything possible to avoid paying anything. I've submitted a service support ticket but even that takes 48 hours.
Anyone else had issues with them or can advise how to get my money?
I had issue with the first payment. I have never got it and never used them again. I think Quidco is better, it show some company pay later, so u know u need to wait for 2-3 month to get money.
I know it's money for nothing but don't think I will be using them again either. Annoyed that they signed me up as a plus member too so £5 taken off straight away
I've had no problems getting all my payouts from TCB. I've had over £600 in cashback. (not all in one go!) You must've made an error somewhere or something? If you get the payout in vouchers you get bonus % back as well so it might be more worth looking into taking it out as Amazon vouchers or somewhere you shop more often.
I wanted it in PayPal because I am saving for something on eBay, can't do anything now anyway because as soon as you raise a support ticket you can't get a payout for 72 hours. On the payout page they even showed my PayPal address and it was correct so can't see how I could've made a mistake. Since read reviews and the same thing has happened to loads of people so think you may just be lucky.
Go to the forums on moneysavingexpert they have a topcashback representative who answers questions. I’ve contacted them via this service and you’ll get a reply. They’ll also look into your query.
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