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Should Amazon be allowed to charge £4.99 delivery on Orders under £25

Money Saving

Well think this is pretty disgusting, Amazon are now charging £4.99 DELIVERY charge on all orders under £25 unless you sign up for Amazon Prime at a cost of £8.99 a month or the other way around it is if you do click and collect ( my closest is just under a mile, and at 70yrs old, that's not an easy walk, especially as wear an oxygen tank for COPD).....well in the last 3 days they've lost a lot of business from my family, friends and myself as have reverted to Ebay, and won't use them unless they have a big rethink!!!

Bonnylass3
a year ago
What do you think of this?+20 points
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Leannexxx

Since when? I ordered something the other day was only £10 and free delivery

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Bonnylass3

Leannexxx since yesterday

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Leannexxx

Bonnylass3 I just ordered some earrings for £13.99 had a choice of paying for delivery for free but will be here Wednesday so dunno what's going on or is it different when it's delivered to local post office

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jam45

No, Amazon is a disgrace with their expensive stock that you can buy cheaper in the shops. Years ago, it was always Amazon I purchased non electrical goods, no delivery charges on my £4.99 purchased!

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Pjran

Others charge more. I placed an order with Thompson and Morgan yesterday they charge £6.99 delivery.

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TiaTia

If i'm not in a rush for items I just leave them in my basket until i'm over £25 for free delivery.

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G0501

TiaTia same

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PhilipMarc

No.

That's just as bad as Mike Ashley's retail stores who charge £5 for shipping whether it's a DVF, Blu-ray, shirt, sneakers, or whatever.

The defense people give in favor of Ashley's £5 charge is that they're given an in-store £5 voucher.

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MelissaLee1

We all need to start protesting with our feet and our wallets.People Power.

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MrsCraig

The thing is most online shops charge a fee for delivery under a certain amount and it can be anywhere from £2.99 to £6.99. I order from amazon and we've never been charged for a delivery under £25. Certain online sellers on Amazon charge a delivery fee but never had a fee from Amazon itself.

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kitty88uk

That’s not good!

I just bought some foods but have to go through so many items to see if they are sold and dispatched by amazon in order to pay using gift card balance! And had to be £25 for free delivery! 🤦🏻‍♀️

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TracyStorrie

I purchased something today from Amazon under £25 and wasn’t charged for delivery. Sold and delivered by Amazon. Will have to keep a close eye on it now if that’s the case. Reading on the Amazon website it says nothing about £4.99 delivery. Still says free standard delivery

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BonzoBanana

I think £4.99 is fair to a degree but you would think as you get closer to the £25 cut off where its free postage you would pay less. I guess they want to keep it simple to understand. I never pay postage for Amazon. I either wait until I'm buying £25 worth of goods or I'm doing a free prime trail on one of my accounts. However I'd never just give Amazon my business without checking other suppliers. As a non prime customer I find Amazon delivery very slow so often other supplier's are much, much quicker so would only ever use Amazon if its cheaper because of the delay in them sending to me. Most of what I buy at Amazon is on the Amazon warehouse and the tablet I bought a few months back was a marketplace seller so had their own free postage. Many marketplace sellers charge postage on items over £25 too and some have free postage on items below £25.

They don't pay tax in the UK pretty much and treat their warehouse staff very badly and they have used very unfair business practices to destroy their competitors. So really we should only be using them when we are saving money. I'm completely against paying for prime its not something I would ever do. £9 a month is £108 per year or well over £500 over 5 years. Ok if you are debt free and have money to waste but that is a significant amount of money. When I've done a prime trial there isn't much to watch and because I shop around and mostly find items cheaper elsewhere the prime free delivery means very little to me.

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Jackscot

We received an email this morning saying about the delivery charge. I think it is awful we have prime, so it will not effect us

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martinlufc5637

Yeah £4.99 but if you opt for a local store which is just at the bottom of our street it's free, makes no sense, I have COPD also....

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TheChimp

P&P costs Amazon time and money. There's not going to be much profit on items under £25, so I think that it's a fair enough charge.

People seem to want something for nothing all the time. If you don't like it, shop elsewhere

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jam45

TheChimp I am surprised at you siding with Amazon of all businesses. Didn't you know or remember when they were based in a tax-free country and paid no taxes whatsoever, years and years ago?

Yes, I do want something for nothing, most times!

I agree 100% with Mango4.

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TheChimp

jam45 What people have to understand is that nothing comes for free and it costs companies to deliver, including Amazon. We sell on Vinted and charge for P&P. If you were, would you take the time and cost to wrap items, take them to post and then pay the postage on a low value item for the buyer? I don't think so.

Amazon are allowed to get away with not paying tax in this country because they are allowed to.

I know that if I could get a loaf of bread at less than half the price from a different store than my normal one, I would go to that store, and that's what Amazon is doing.

Anyway, when it comes down to it, £5 for postage is not excessive when it comes down to it. If people don't like it, take the time and petrol etc to go to your local town and buy your stuff there.

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Jerseydrew

jam45 they were only doing what do with the tax dodging

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TheChimp

Jerseydrew They are not tax dodging. Blane the government, not Amazon

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jam45

TheChimp Tu, Tu, Amazon is worth millions (or is billions) of dollars and their profit increases each year and they still have the cheek to charge for delivery.

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TheChimp

jam45 The cheek? You do understand the costs to Amazon, do you? And you expect free delivery?

Give your head a wobble.

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jam45

TheChimp Have you ever tried shopping in store or online from Argos and the delivery charges is £2.99-£3.99? That is value for money!!!!!!!! regardless of the WEIGHT of the goods!!!!!!! I have purchased in the past from Argos: sofa, dining chairs, lawnmower and many more items that don't come to mind.

Amazon delivering charges is acceptable my foot!!!

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Mango4

Don't find Amazon always the cheapest anymore, they only tend to price match other store now , so often it's works out cheaper to buy or click n collect from a local store.

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Jerseydrew

To be honest most places charge you postage so what's the difference with amazon?I have prime mainly for streaming

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Bonnylass3

Jerseydrew I feel the only way to beat this is to join Amazon prime and hopefully I spend enough money over the month to justify the amount I spend, but in general they seem to be more expensive now

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JLouM

I factor in delivery charge with what I buy. I didn’t mind paying £4 delivery for a raincoat from millets that I got at a really good price. I only use Amazon occasionally and try to order enough that I want to buy anyway to bypass the delivery charge.

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jms19

I mean they can set the price at whatever they want, it’s up to us, the consumer, to decide if we are willing to pay it. Invariably amazon is usually still the cheapest even with shipping cost

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Crickstar

Yes, they can, and they have a right too. After all if you don't like it, buy elsewhere or join prime. Besides free delivery to your local amazon lockers anyways

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debzwm

My prime ran out 2mths ago,and I won't be renewing it .Just getting down right greedy .I now look elsewhere, sometimes it's a few more quid expensive, sometimes it's cheaper. But it's the principle

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Consumer

Yes - I don't like it but it's their right to charge whatever they see fit. I doubt they'll really lose out; their market share is massive after all 🙄

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Pfs

No

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Deleted87328

Good topic 🤔but someone in family they ordered things for me I don’t have account with them also have £350 worth voucher from LD,still need to spend hopefully this Black Friday I’ll spend ,I think they should do free delivery 😊

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KAW18

It's odd this has always been the case for me. I always make it over £25 so I get free delivery. On books it's £10. Or I find a seller that has the item I want and offer free delivery. I don't get how some people don't pay delivery costs. Maybe it depends on where you live.

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evepastare

It’s a multinational billion dollar company at least we could have free delivery under £25 please

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Midnightflower

Considering amazon is such a huge company I can see why customers will find this frustrating, but it may actually work out well for other businesses who gain the new customers. Competition is good for consumers.

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Jinky67

My local amazon depot is over 25miles away. Say I order some cheap pens. Think how much that costs them to deliver to me.

No business can survive without charging delivery or raising prices. What other businesses deliver 7 days up to 10pm? Not many. Costs have gone up for businesses just as much, if not more, than they have for us.

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