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Anyone Got a Grey Card from Royal Mail Stating a Fee to Pay?

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I received a grey card with fee to pay, precisely £7 and I cannot work it out who send it as no tracking no or anything. I may go to Delivery Depot to check but it says The sender did not pay the full postage.

SebK84
3 months ago
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martinlufc5637

Yes I have had these before, always from eBay sellers who haven't paid the correct postage, so whoever it is from they didn't pay correct postage so you have to pay it, £7 must be a large package for that amount, unless it's from overseas

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MrsCraig

Yes I've had them before. Never for such a large amount though, they were always below £2. I had to go the depot to get it and pay the fee.

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Ellebee1

This is the info about fees from Royal Mail. www.royalmail.com/receiving-mail/pay-a-fee

Fees explained

Unpaid postage Customs charge

The charge you'll need to pay is shown on the "Fee to Pay" card. It has been calculated in the following way:

Item size Current price

Letter/large letter

No postage paid/Counterfeit stamp

Insufficient postage paid

Use of Non-barcoded stamp

£5.00

£1.50

£2.50

Small parcel

No postage paid/Counterfeit stamp

Insufficient postage paid

Use of non-barcoded stamp

£7.00

£3.50

£3.50

Medium parcel

£1.50 plus incremental postage rounded to the nearest 10 pence

£10.00 fee applied to any Medium Parcel exceeding Length 61cm Width 46cm Depth 46cm and or Weight 20kg (please note, the measurements will include any packaging).

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