Does Anyone Know How You Contact Top Cash Back
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Hi was wondering if anyone has ever contacted top cash back I have used it once with a TV from currys that was about 3 months ago still haven't received anything has anyone been using this app and do you get paid out
You need to log in then look at customer services and then contact details will show you can send a message. You need to look how long the wait period was for pay out - it should show tracking and estimated pay out date on your account. Hope this helps
emmabeckz aw thank you so much I will go have a look hopefully can do it it was a good few months ago I did it unless I havnt done it right as iam hopefully at stuff so will it tell me on my account if I actually done a order with currys as I can't see anything I logged in last month and couldn't see anything iam new to it thanks for commenting I appreciate it 
Log a missing cashback claim and they will look into for you, go via frequently asked questions.
Good luck, personally I have very little success with them if my Cashback gets declined or doesn't track ,even thou I always submit a claim . I', also finding more and more purchases either not tracking with them or getting declined these days.
kate1310 If your go to the Dashboard where your earnings are listed you can clearly see if it's been declined or if it;'s still pending . On the same page over on the right you will see + sign click on that it it will give you more information about how long the cashback is likely to take.
3 months + for some retailers is not uncommon thou.
Currys? Hah! They rejected my cashback on TCB and Quidco. If I buy from them, I won't bother going through TCB/Quidco since they refuse to pay. Pretty scummy behavior.
But hey, contact TCB's Customer Service. Good luck.
You can read reviews from TCB users here: www.topcashback.co.uk/currys/reviews/ (change to Newest First)
Edit: If you want guaranteed cashback, use a card that gives with purchases such as Chase (Debit Card), Aqua (Credit Card), Amex (Credit Card), etc.
PhilipMarc did they is it up to the shops if they give it or not I was wondering how it worked I don't have any credit cards I will read the link you sent thanks for your comment and this information
kate1310 I read they can accept or decline the cashback so it doesn't look good on Currys for rejecting so often. That's a retailer I won't be buying just for doing that.
Jerseydrew aw have you as well I wonder why some get rejected I will try another website was waiting to see if it really worked lol thanks for your comment
kate1310 yeah some of the rejected ones makes no sense. Most of the time they get accepted
Jerseydrew you wonder why they reject some if they are on the site I will try another shop hopefully that works 
I’ve had loads rejected but remain positive as you will get some payable so you’ll get some small amounts and they build up.
Just raise a support ticket with TCB, over the years I have had some declined but most have eventually paid out, they seem to take a bit longer these days but worth the wait.
I must have did it wrong as nothing is showing up 
I must have did something wrong when doing it 
I've not used the app but use it through their website occasionally.
I've had just under £40 from them in the past, most sites won't work if you use their monthly payment options or a discount code.
I know you've had your answered but...
www.topcashback.co.uk/account/enquiries/
www.instagram.com/top_cashback/
I hope you get it sorted.
Always make sure you have the most up to date version of the apps too.
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