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I won a bargain bucket via the kfc rewards app about 3 weeks ago, and still haven’t been able to claim it. Everything I try on the app, it crashes.

Has anyone successfully claimed a reward via the app?

PayItForward
2 weeks ago
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Lynibis

That's really bad. Cynical me suspects it's done on purpose.

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TheChimp

Lynibis It wouldn't surprise me.

I've read that a lot of people have had problems redeeming things on the McDonald's app which doesn't surprise me.

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PayItForward

Lynibis I was actually thinking the same thing. I don’t know anyone that has been able to claim a reward

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PayItForward

TheChimp I didn’t realise McDonald’s had a reward app too. It has put me off using similar apps now because of this experience

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jms19

That's not good, I don't use the KFC app but I have emailed their customer services a few times due to issues I've had. I've always found them to resolve the situation in a satisfactory manner so perhaps try emailing them and explaining the situation.

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PayItForward

jms19 oh really. That’s good to know. I’ll maybe send them an email then. I don’t see the point in offering a rewards system when it doesn’t work

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