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Notification Points 10/7/23

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I have had all the 3 notifications of deals today but none of them show that you can claim your daily points for viewing etc. Has anyone else noticed this today?

MartinJarvis
a year ago
What do you think of this?+20 points
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csjamesliu

Worked fine for me today and all the other days so far

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MartinJarvis

csjamesliu that's very strange I will have to email and ask the same question thanks for your comments cheers

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MariaGorettiJac

Yes I noticed that. Just checked all three several times and nothing

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MartinJarvis

MariaGorettiJac yes it spoils your run of continuous points should email them .

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MariaGorettiJac

MartinJarvis I've just emailed them. Shame as I'm going to bed now as I've been up since 04.30

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MartinJarvis

MariaGorettiJac ok I did too , let's hope they can sort it out, good night cheers.

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MariaGorettiJac

MartinJarvis just checked and it says that I've claimed zero days in a row 😭. Not fair as it's not my fault

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anonymousbuyer

Same here checked all 3 several times and nothing came up. All seems to suggest bonus points not available for the roundups took some screenshots Image

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MartinJarvis

anonymousbuyer cheers hopefully they will notice and update us accordingly.

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anonymousbuyer

MartinJarvis hopefully! Restarted my phone and signed in and out but still no luck. Image Image Image

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jam45

anonymousbuyer I have never seen this notice before on the Latestdeals site. Is this for mobile phone users? I use my laptop to view Latestdeals.

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emmabeckz
LD Team

jam45 it’s in every broadcast that we send 3

times a day you get it on the app or browser. You get points for checking in and opening the broadcast every day and if you hit a streak you get extra points

All details on this chat post

www.latestdeals.co.uk/chat/round-up-points

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jam45

emmabeckz Thanks for explaining this. I had no idea how it worked.

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emmabeckz
LD Team

jam45 no problem anytime

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didbygraham

just noticed this myself! first time its happened!

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DeBunny

Mine was in the QUICK PRIME DAY special post, not one of the 3 daily announcements today.

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Funkyhousefan1

I have that problem too

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Funkyhousefan1
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Funkyhousefan1
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Funkyhousefan1
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Mskaur

Same, not showing on any of mine either

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emmabeckz
LD Team

I think the issue today was 4 round ups were sent not yet usual three - can those not getting the points check the Amazon Quick prime day one sent around 11 and the one sent around 12 to see if that helps? Thank you

www.latestdeals.co.uk/broadcasts

Image

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anonymousbuyer

emmabeckz the link directed me to Notifications. Is there a particular way to access Broadcasts? Sadly too late and not showing up when I checked - only showed the lastest 3 threads Image

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MartinJarvis

emmabeckz it's too late now still only showing 3 broadcasts and has reverted back to zero no continuous points updates therefore we have all lost points this month

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Tom
Founder

Good morning everyone! I apologise that the extra early broadcast yesterday (Monday 10th July) for Amazon Prime Day may have meant you missed the opportunity to check-in.

We'll be giving you some bonus points to make up for it so no one misses out. Sorry about this!

Please note, today the check-in opportunity is also in the earliest broadcast message which has already been sent, so be quick! (No extra points if you miss this one) 😜

Sorry about that and hope you continue to enjoy it ;)

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emmabeckz
LD Team

MartinJarvis MariaGorettiJac anonymousbuyer didbygraham Funkyhousefan1 Mskaur sorry about this the issue seems to have arisen due to the fact that we sent an extra broadcast yesterday for Prime Day. We do send extra one's from time to time on special days like Prime Day and Black Friday, Cyber Monday etc so please check every time you get a notification or see the megaphone symbol on your notifications. We never want anyone to miss out so I have given you all some extra bonus points by way of an apology. We have just sent an early one so make sure you check that. Any more issues please let me know. Thank you all very much Happy Prime Day and sorry again! 😊

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Funkyhousefan1

emmabeckz problem is that there are much higher bonus points later on in the month, I claimed every single day last month and a few of the bonuses were 70/80, which I won't receive now as the counter is reset to 0 consecutive days

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Kelsey
Founder

Funkyhousefan1 Morning! 🙂

You can start checking in again from today and work up the ladder 👍

I've done the calculations pre-coffee this morning but I think the bonus points awarded should make up more than the difference lost but please shout if you think my maths is wrong 🙈

I've double checked and the check-in was available in the first broadcast of the day yesterday but I appreciate it was slightly unusual in that there were 4 rather than 3 broadcasts. If your routine is to perhaps check in the evening the last 3 broadcasts I can certainly understand why it may have been missed!

We want the check-in experience to be fun and rewarding which is why Emma has kindly manually added bonus points to everyone who missed out!

I'll also think about ways in which we can improve the messaging so people don't get caught out in the future 👍

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MartinJarvis

Kelsey Thankyou for the manual adjusmnet, I thought I wasa going mad when I coulnt find the points notifactions , Thanks again keep up the good work, Regards Martin Jarvis

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Mskaur

emmabeckz thank you

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Funkyhousefan1
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Lynibis

I don't understand this post but that is probably because it's to do with the app and I am thick. However, I am having difficulties myself today.

Firstly someone reported a deal as expired but when I checked it was not. I was sent a notification that I needed to take action. Surely it is easier for the mods to click on the deal and discount the report if wrong?

Then I posted a competition by Stuff which was a survey for £100 Amazon voucher. There were no images so the Stuff banner showed, again removed until I managed to find an Amazon voucher image on google, then congrats your comp is live. Now, a 4th notification saying it has been removed for a reason I don't understand and something about surveys on chat! I have never seen survey comps posted on chat. To be honest I think I will give up today😥

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jms19

I think yesterdays was in the amazon prime notification, i almost missed it as well

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sid007

I could not get my points yesterday and all my points have been lost for the month. It has taken me back to 0 points. I think I've lost over 100 points. ☹️🙁😪

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emmabeckz
LD Team

sid007 we have added some bonus points by way of an apology thank you and sorry again

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snoogans888

I missed the early broadcast with the bonus points too, as I only tend to check in the evening.

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emmabeckz
LD Team

snoogans888 Hi I have now added some extra points to your account as well thank you and apologies again

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snoogans888

emmabeckz thank you so much! Really appreciate that 😊

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TracyStorrie

So far this month it’s been ok but in the past I have had this issue

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hky

I have this issue today (11th) and a few times since the points system began - I assumed it was just a glitch since the system was kinda new.

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