1. Chat

OAP, 69, Turned Away from His GPs Surgery Telling Him He Was Dead

In the News

If it wasn't so serious it could be something from a monty python comedy sketch , except it wasn't a parrot that was deceased !

When this man went to see his doctor about his bowel cancer they told him he was dead and refused to help him

To make it worse he said the staff were grinning as they told him , knowing it must be a data error

So he was forced to go home to get his passport to show them he was very much alive

Even then, he had to wait 24 hours for everything to be updated

So this is how people are treated now regardless of their age and health, a total disrespect

I know i would be demanding an apology or alternatively stand there playing this simple minds hit , showing they are simple and i am alive and kicking !

www.msn.com/en-us/news/world/pensioner-turned-away-from-gp-surgery-by-staff-who-told-him-he-was-deceased/ar-AA1rs1da

telmel
a month ago
What do you think of this?+20 points
Advertisement
Gromit22

This is the grim reality of a system where there’s no ‘care’ in healthcare for patients especially at the GP end. We are all viewed as an inconvenience despite paying their wages which they’re always complaining about. Then they expect us to treat them like they’re gods, no-one is working for free and they can retire early(and we have let them get this ego complex) we have put up with far too much for to long, it needs to change. To treat a 69 with no respect is disgusting. I would be making a GMC complaint amongst others. I’m sure the people coming on the boats have no difficulties accessing a GP.

Like
Reply1
telmel

Gromit22 You are so right G, especially about the power trip these people go on , at the end of the day they are doing the same job as a shop assistant , except dishing out appointments instead of food items

Of course not all receptionists are like this, only those that want to feel self important

Like
Reply
lilyflower

Is this a new Starmer/Reeve policy for us oldies, just remove us and we'll go away? GP surgeries and Data annoy me. Twice in 10 days I had a text message saying I had missed an appointment. The first I was actually sitting in the surgery waiting for my appointment, the auto arrival had failed, the second time it wasn't even my appointment but for someone completely different. Staff were very reluctant to remove these 'misses' from my record but I insisted especially when it wasn't my fault and surgery has a 3 strikes and out policy.

Like
Reply2
telmel

lilyflower That's terrible L , i am willing to bet you did not get an apology ?

Like
Reply
lilyflower

telmel Nope. I also had to put my request in writing explaining why it was wrong.

Like
Reply1
telmel

lilyflower Just as i thought L , i would definitely have put in a complaint , maybe even to your local MP

Like
Reply
lilyflower

telmel Wouldn't have done any good, I'm still waiting 15 months on from the last time I contacted her. Oh she's no longer a MP!

Like
Reply1
telmel

lilyflower That doesn't surprise me either L 🙄

Like
Reply1
jms19

lilyflower not really sure this is linked to starmer or the labour government. This thing was happening when the tories were in as well.

As always, a data entry error can happen but the problem is these sort of things don’t seem to be handled with any common sense.

Like
Reply1
Jerseydrew

lilyflower glad you stood up for yourself that's unfair on you. I bet others have had that and not pushed and given into the surgery

Like
Reply2
martinlufc5637

Since COVID, doctors surgeries don't care, our local practice changed to Healthcare First and boy they are shocking, you never see same doctor so the patient/doctor relationship has gone

Like
Reply2
telmel

martinlufc5637 Its all a mess M

Like
Reply
martinlufc5637

telmel it's all to do with saving money, GP surgeries are now a business and Not a health care facility, and we the patients are costing them money, so they do what they can to dampen down the costs, I normally get a blue inhaler every 30 days, they are changing it to every 90 days, complete joke

Like
Reply1
Lynibis

martinlufc5637 I haven't seen the same doc for a decade or more. Most of my appointments are with a nurse but mostly the same one. I also haven't seen a white British doctor for about 45 years and it just goes to show Brits are not interested in training to be in health care.

Like
Reply1
thepaxman

GP surgeries are an absolute joke, I never go doctors tbh as never seems any appointments anyway. Just deal with any issues I have and carry on

Like
Reply1
Jerseydrew

I mean how does this happen? Makes me wonder who should have been marked off as dead and classed as still alive. Those poor families

Like
Reply1
MelissaLee1

Voluntary euthanasia next you bet.Shocking behaviour. Image

Like
Reply1
telmel

MelissaLee1 I saw this article the other day where a company had built a twin euthanasia pod for a couple to pass away together, because the wife has early-stage vascular dementia

www.timesnownews.com/health/british-couple-signs-up-to-die-in-double-suicide-pod-after-wifes-dementia-diagnosis-all-about-euthanasia-article-113242937

Like
Reply1
MelissaLee1
Like
Reply1
Consumer

This is so offensive, especially considering his age and medical condition. So many people shouldn't be working in health care 😬

Like
Reply1
LL81

I really don’t understand how this is possible, why was he don’t on their records if was his GP . Major human error/ or two people with same name on their books.. shocking 😮

Like
Reply1
didbygraham

admin errors like this do happen quite often, but can usually be sorted quickly and certainty shouldn't mean that patients who are clearly alive are being sent away because the computer says they are dead. It is embarrassing when these things happen but most patients understand and will often laugh it off as long as they are treated fairly and seen. If this patient really was treated like this then its really poor.

Like
Reply1
janphoenix51

He should have played not just Simple Minds classic Alive & Kicking but gave the surgery a blast of Simple Minds other classic DON'T YOU FORGET ABOUT ME..

which includes the line ..

As you walk on by, will you call my name or will you walk away.....

( We had this played at my brother M's funeral when he passed away aged 51)

Shocking behaviour for that surgery to treat the man like that..

Like
Reply1
BonzoBanana

The receptionists seem very nice at my surgery but earlier this year I booked a covid jab and it all went through on the system but when I turned up they refused to do it. I explained I was in hospital 4 times with covid and on oxygen 3 times, I have damaged lungs due to covid etc but still refused at a different surgery that was doing the injections. I now have zero confidence in booking an injection knowing I might be refused when I get there. I've asked my surgery whether I qualify for a winter covid jab as well as flu but they have yet to get back to me. It's only been 2 days though. Call me mad but I expect the online booking to tell me whether I have the right to the injection or not, not book it and make a special journey sometimes miles away and be refused when I get there. These processes should be sorted out and more robust. Just seems amateur in how they are implemented.

Like
Reply1
Lynibis

I will try to keep this brief. My friend's friend went to hospital, day appointment, to have a biopsy (which it turned out was unnecessary) and whilst there it went wrong and caused her lungs to fill with blood, this set off a heart attack and then a stroke. My friend and the family took care of all her needs as each time she went to recovery from icu there was never a nurse on the ward. One even asked if she'd had her medication to which the patient said, aren't you supposed to know that? And for the reply, yeh, if it's been recorded on the notes.

The final drama was family turning up one morning and couldn't wake her, turned out she was in a diabetic coma, no one having seen her for 2 hours.

(As an extra to this, lady in next bed had a seizure and couldn't breathe so my friend ran off to find a nurse only to be told, I'll be there in a minute, to which my friend said , no you'll be there now!)

Throughout this her call for toilet or water was mostly ignored, two weeks on she is still 'inside' as one arm and leg still bad from stroke.

If there is another pandemic I hope no one will be asking me to stand outside rattling pans.

Like
Reply1
telmel

Lynibis As i have said before L , the system is broken

Like
Reply
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX