1. Chat

Prize Not Sent Out

Ask a Question

i won a router from Acer preditor and never received it.It has been over a month ago.They asked for my address and I gave it to them. They posted my name as the winner on the site.

langtondavid
a month ago
What do you think of this?+20 points
Advertisement
Lynibis

Have you not contacted them again? Use the email you gave your address on. It happened to me and I had to write twice (both times I had a polite reply) and then finally got it.

Like
Reply
MelissaLee1

e mail them and tell them so. I have chased after missing prizes and got them.Always worth a try.

Like
Reply
compingonly

I've no idea how many prizes I've had to chase; sometimes I've had to email several times. There's only been a few prizes I've had to give up on in 7 years of comping. Send them an email to chase it up.

Like
Reply
jms19

compingonly yeah if you’re going to go to the effort of entering you might as well put the effort in to nag a bit to get your prize

Like
Reply
langtondavid

jms19 hi thanks.but I tried to contact Acer preditor and can’t.email they sent me got deleted by mistake

Like
Reply
jms19

langtondavid have you checked your deleted emails or maybe tried to call or email their customer services

Like
Reply
Lynibis

langtondavid it is always wise to keep all emails, correspondence until you have received your prize. I have a folder for this purpose and immediately move any emails to it so I don't accidentally delete. Even if you do you can move it back to inbox from the trash.

Like
Reply
MrsCraig

Email then about it. They might have sent it out but delivery is slow. I've often waited a month for a prize as it states 28 days. I've had to chase up a few prizes. Email them and then if it still doesn't show up in 10 days, email them again.

Like
Reply
Auntielettie

What a shame that has happened, it takes the shine off the winning doesn't it.

Like
Reply
blacklabrador

I would say I have to chase up around 50% of competition prizes I've won.

Weirdly, when you contact them to ask where it is and when it's likely to arrive it miraculously turns up a day or two later.

Like
Reply1
martinlufc5637

As usual you have to chase them with numerous emails, some companies are great, others are terrible

Like
Reply
EmmaWright762

If you have kids you will know the strength of pester power, but you're an adult so pester politely. Write to them, two or three times if you have to. Save the letter on your laptop or photocopy it. Then just write 'Just a little reminder' at the top when you send the second or third. Good Luck - hope you get the prize you won.

Like
Reply1
telmel

Most prizes don't come directly from the company, they mostly use an agent to arrange the delivery etc

The one or two times i have had a problem not receiving one i had to contact the agent, who then blamed the company for not supplying the prize on time

This happened with a samsung mobile i won on twitter , i was one of two winners so i private mailed the other winner, and she said she was also still waiting for hers , then we both e mailed the provider at the same time, and a week later we both got our phones

I think the bigger the company the longer you will wait , but i have never not received a prize in all the years i have been comping , but then i am like a dog with a bone, i never give up 😉

Like
Reply1
TiaTia

I can see there's been lots of sugestions here and wondered if you've tried any as yet or even given them a call?

Like
Reply
One of the UK's largest deal hunting communities

Join for free to get genuine deals, money saving advice and help from our friendly community

Tom Church
Co-Founder &
Chief Bargain Hunter
Tom Church, Co-Founder
Want deals & discounts automatically?
+100 bonus points!
Latest Deals Browser Extension
Latest Deals Mobile App
  • Download our app
  • 1,000+ new deals every day
  • Earn free Amazon vouchers
  • Daily deal alerts - never miss the best offers!
  • Download the Latest Deals iOS AppDownload the Latest Deals Android App
Latest Deals
Disclaimer

The content on Latest Deals is a combination of information submitted by members of the public and the Latest Deals team. Whilst we make every effort to try and ensure genuine, accurate content we cannot guarantee it. Please always carry out your own due diligence and double check the details of an offer on the retailer's own website.

How this site works
  • To cover the site's running costs, Latest Deals uses affiliate links.
  • If you click on a link to an external website and make a purchase, Latest Deals may earn a commission.
  • We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. Our #1 concern is helping you save money.
  • If you have any questions about how the site works, drop us a message. We're always happy to help.
Copyright © 2024 Latest Deals Limited
Registered in England and Wales. Company number 10286141. 124 City Road, London, England, EC1V 2NX