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Should We Get Rid of Loyalty Cards?

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Should supermarket loyalty cards be scrapped? ๐Ÿ›’๐Ÿ”

Which? has raised concerns about pricing practices and potential rip-offs after their latest investigation.

Whatโ€™s your take? ๐Ÿค”

SamGoodship
3 months ago
What do you think of this?+20 points
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Jerseydrew

I saw that. I'm in 2 minds. Loyalty cards are meant to thank customers snd encourage them back but costing them more isn't fair

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DeBunny

I loved them even if rewarded with a few points, coupons or vouchers. But the fact some things are 50% cheaper with one is not the best practice in my eyes. It's a shop, the price in the shop should be the price. I don't mind so much if you can 'favourite' a few items and they can reduce the price slightly and for that member but it now seems shocking you seemed to be forced to have one.

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possy

No. I think itโ€™s a great thing. Even in the lindt shop, itโ€™s taken me a year or so but I qualified for a free gift, 16 chocolates out of the pick a mix, my son loved this. Itโ€™s just little things like this that please people like me ๐Ÿ™ˆ๐Ÿ˜‚

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MrsCraig

I love my loyalty cards, especially my Lidl app. Love getting my freebies and 10% off each month plus the new rewards they have introduced. Love my Tesco clubcard and Boots card too. I would be upset if they got rid of them.

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kitty88uk

MrsCraig yes my family shops ๐Ÿฌ at Lidl a lot too and they always gets free bakery ๐Ÿง items too! I also use my Tesco Clubcard a lot too! Even if itโ€™s a bit of discount off foods items itโ€™s better than nothing!

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MrsCraig

kitty88uk absolutely. Saved ยฃ5.50 on our Tesco shop with our clubcard vouchers the other day. Might not seem like a lot to some people but a big deal to me.

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kitty88uk

MrsCraig thatโ€™s so great ๐Ÿ˜„ to hear!! Well done ๐Ÿ‘๐Ÿป yeah thatโ€™s so true! It does take a while to shop to earn points towards vouchers off your next grocery shopping ๐Ÿ›’ a small discount can make a huge difference!! ๐Ÿฅณ

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MrsCraig

kitty88uk it definitely makes a big difference. I got our sons birthday cake for free last year with my Asda vouchers. Meant the money could go towards something else. Definitely makes a difference to us. Even a small amount is a big help.

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kitty88uk

MrsCraig wow ๐Ÿคฉ thatโ€™s amazing well done ๐Ÿ‘๐Ÿป how much did the birthday ๐Ÿฅณ cake ๐ŸŽ‚ cost? Yes thatโ€™s so true! Money can be then saved up to buy another item! Yeah thatโ€™s why I like supermarket loyalty cards not only can you save money but get vouchers off items too

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MrsCraig

kitty88uk birthday cake was ยฃ16, not necessarily a massive amount but meant it could be up towards the party bags. I love my supermarket loyalty cards.

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jms19

I suppose if itโ€™s free to join itโ€™s not too bad these days because you can have all the apps on your phone. It does seem like they do inflate prices to then make the member deals look better though.

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lydragon

I love my apps and club cards icelands is good boots is great and I've gotten over ยฃ60 in my asda Christmas fund by using the app I just but the items I normal buy but get money for doing it so I am happy with the cards I use

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PhilipMarc

I only carry Tesco's and Sainsbury's that's about it.

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kitty88uk

PhilipMarc yes ๐Ÿ‘๐Ÿป thatโ€™s the same for me to be honest just those two supermarkets that I do a lot of grocery shopping ๐Ÿ›! Thereโ€™s no other places with any shopping benefits of discounts. There was Paperchase where when it was your birthday ๐ŸŽ‰you get ยฃ5 voucher to spend no minimum spend. But the shop closed down! ๐Ÿคฆ๐Ÿปโ€โ™€๏ธ ah thereโ€™s also the body shop too that has the same birthday treat offer

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PhilipMarc

kitty88uk Just slightly disappointed I'm not given those vouchers when they print the receipt, but I guess it's for dormant customers.

There's also SmartShop discount prices and those are really good. There was a time I didn't know how it worked so I just asked.

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kitty88uk

PhilipMarc Yeah I know exactly what you mean!! Haha ๐Ÿ˜† lol ๐Ÿ˜ Iโ€™m the same whenever going to Sainsburyโ€™s and pay thereโ€™s no money off vouchers so annoying ๐Ÿ˜  like after all the money I spent on grocery shopping ๐Ÿ› youโ€™d expect at least 1 or 2 but nothing!!

Smart shop again at Sainsburyโ€™s right? How does that work?

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PhilipMarc

kitty88uk Check your Nectar app for the prices, and make note of them (or take a picture if you use a spare phone on the go).

This is how:

1) Tap on the screen to release it from its lock.

2) Scan your Nectar card.

3) As you do your shopping, scan all barcodes.

4) At checkout human/computer, there'll be a QR code to scan and when it's your turn just scan it. Then pay.

I got ยฃ10 credit thanks to the Fruit and Veg challenge as I bought some lettuce and fruit. I'll probably use it soon since Nectar is ditching eBay by the end of August, so it'll go towards grocery shopping.

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kitty88uk

PhilipMarc I donโ€™t use that option much as I pay by cash lol family uses this one to pay a lot. Had no idea ๐Ÿคท๐Ÿปโ€โ™€๏ธ and not sure ๐Ÿค” if they know about the challenges. Wow ๐Ÿ˜ฎ ยฃ10 credit amazing well done and thanks ๐Ÿ™๐Ÿป for sharing about this!

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PhilipMarc

kitty88uk Oh, it's not about paying by cash or card, it's about scanning your Nectar rewards card to gain the discounts.

I'll be going there again tomorrow as I see some pretty decent discounts and it's for items I'd buy anyway.

E.g.:

Image

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kitty88uk

PhilipMarc ah I thought it was a whole different discount thing lol ๐Ÿ˜ yeah I already know about using nectar cards lol have been shopping ๐Ÿ› with that supermarket for many many years

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Mango4

Yes do away with them and just offer good value everyday prices and deals without restrictions instore.

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jam45

Mango4 I agree with you. I have more than 12 loyalty cards and some of them are almost useless. e.g. B&Q, Bon Marche, Matalan, John Lewis/Waitrose I could go on.

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kitty88uk

jam45 o have John Lewis card too but hardly shop there. What offers do you get? I have the app instead and thereโ€™s not many offers either! Used to get free tea ๐Ÿต and cake ๐Ÿฐ this was a few years ago and theyโ€™ve just stopped it

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PhilipMarc

jam45 "Bon Marche"

I thought that had something to do with the massive French grocery stores known as Intermarche. ๐Ÿ˜… That's solely for clothes, heh.

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jam45

kitty88uk I used to get free tea and cake as well. Firstly, it was monthly, then quarterly and now only if I complain about a John Lewis purchase in writing (a handwritten letter) do I get a free voucher for 2 people!!

I would complain if I was you. Where is my free drink and cake? Fingers cross JL will send you a voucher.

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jam45

PhilipMarc hahaha

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kitty88uk

jam45 yeah why did they have to get rid of the free foods offer?! My family buys a lot of items from them mostly furnitures ๐Ÿ›‹ but nothing sometimes they do get a free very small tub of ice cream ๐Ÿจ thatโ€™s it

Lol ๐Ÿ˜ complain asking for it?! They must have stopped it for everyone

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jam45

kitty88uk Hi Kitty No harm in pointing out your purchases and what freebies do I get in return or better still complain about the furniture or whatever eg the furniture polish I used has left smear marks. I hope this helps.

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kitty88uk

jam45 lol ๐Ÿ˜ okay but thereโ€™s no problems with anything so wonโ€™t need to complain unless itโ€™s necessary

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jam45

kitty88uk Never mind.

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kitty88uk

jam45 thanks for your replies during this chat ๐Ÿ’ฌ conversations happy ๐Ÿ˜Š to get advice! Hope you have a great weekend!

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jam45

kitty88uk I will and I hope you will as well.

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kitty88uk

jam45 thanks ๐Ÿ˜Š donโ€™t have much planned lol ๐Ÿ˜ what do you do for the weekends? Weather has become all warmer now and sunny โ˜€๏ธ ๐Ÿ˜Ž

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jam45

kitty88uk It all depends on such as friends and family, the weather, being broke or having surplus cash.

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kitty88uk

jam45 lol ๐Ÿ˜ all that is true I was thinking the same thing! Haha ๐Ÿ˜† you said it all!

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jam45

kitty88uk I know.

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Pjran

I do believe Tesco should be ashamed charging customers without a CLUBCARD full price, itโ€™s morally wrong.

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Gromit22

Pjran fully agree with you and Lidlโ€™s too penalising those that donโ€™t have a smartphone to get their app

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SueWard

No, in general they are a good thing but I tend to stick to Tesco and Sainsbury's.I have the Boots one and some points to use but I don't fully understand how the points system works.

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kitty88uk

SueWard yes ๐Ÿ‘๐Ÿป I agree with you, I also just have those two supermarkets nectar and club card, it helps saves money ๐Ÿ’ท and if not the prices are still expensive I look for an alternative of the supermarkets own branded foods! Only use the cards so I can try out new foods and save money!

I have Boots too but hardly shop there as the the items too Damn expensive and I shop with Superdrug more for toiletries ๐Ÿงด as thereโ€™s always offers on there!

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LL81

I think they should stay as it the shop keeps track of items you buy and gives you extra money discounts and points ( if youโ€™re signed up the nectar)

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MISSMESSY

I would love to keep my loyalty cards as i save my Tesco and Asda vouchers till Christmas which makes a big shop much cheaper at an expensive time of year. I would never pay for a loyalty cards unless it was really worth it.

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Gromit22

It would be better if the money it cost to run all the schemes was put into lowering prices altogether.

It makes me laugh that theyโ€™d called loyalty cards, when you have a loyalty card/app for every place in your wallet/phone hardly loyal ๐Ÿ˜‚๐Ÿ˜‚

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hspexy

The retailers should just offer the best prices/value for money for products. Loyalty cards are just their way or trying to hook you in

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BonzoBanana

I really don't like Which so would take their advice with a pinch of salt. There has been loyalty schemes for a very long time for shops and I'm sure there will be a long time into the future. If you want to shop without a loyalty card then Aldi is the option I guess. I'm not a great fan of Aldi myself but its a shop without a loyalty scheme if you like simple pricing.

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jam45

BonzoBanana I have been inside different branches of theirs and all I can see is overweight people stocking up on cheap food (the same applies to Lidl customers).

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BonzoBanana

jam45 Often I see a lot of alcohol in the trolleys too. I'm not a drinker myself so I'm clueless about the value of it but suspect its very good pricing. I do see a lot of products in people's trolleys that I have tried and find unacceptably low quality but those people are happy to buy them, garbage processed food etc or low quality parbaked products etc. I don't consider myself too fussy a person when it comes to food but I guess if food quality was from 1 to 5 with 1 being terrible and 5 being fantastic I'm more of a '2' level minimum person but those people are more a '1' level in my opinion.

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didbygraham

I love my tesco clubcard = it has earned me over ยฃ300 so far this year and all the cheaper prices too. As long as the shops give full details of the goods and the cards are free to join then I dont see a problem. Most people recognise a a good deal. The idea that supermarkets would just lower their prices if they didnt have loyalty cards is just nonsense

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BonzoBanana

didbygraham Aldi is one of the few profitable supermarkets without huge debts and the only supermarket to not have a loyalty scheme. Tesco, Asda, Lidl UK, Sainsburys and Morrisons all have huge debts although admittedly both Asda and Morrisons are indebted due to the way they were taken over with leveraged buyouts. Of course long term debts do add to pricing as those debts have to be serviced with interest payments. Loyalty schemes do seem to cost supermarket money and I'm not convinced they provide customer loyalty or retention myself. As ever there are those that maximise the savings of loyalty schemes to achieve low pricing. If I go in Sainsburys I'm buying Aldi/Lidl price matched items which are often far superior to the versions at Aldi/Lidl and I'm buying nectar price offers. I don't really buy any high margin non-offer products.

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ChaRuHa

I saw Boots was going to be using customer data for health research which puts me off. However I am a sucker for the Lidl app and itโ€™s bakery roulette spin every time you purchase. I like how you get 10% off voucher if you spend ยฃ250 in a month so it has made me stop going to Aldi and then wait until I get the 10% discount if thereโ€™s something in the middle larger I want to buy. If itโ€™s gone from my local Lidl by the time Iโ€™ve got the voucher i find the Lidl nearer a train station tends to have it because people are popping in there and the big items sell more slowly (garden weed burner and tower air fryer are two such items I waited and found doing that)

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