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Recently after updating to android 15 on a Google pixel 7pro I am experiencing a very annoying bug where the buttons along the bottom are not there 99% of the time. Only way I have to make them appear is when I receive a notification and click on that.

I was in the beta group and uninstalled that to try the regular app and still same issue, uninstalled many times, rebooted etc etc

ch7leach
a week ago
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Leannexxx

You might have to restart to factory settings to clear everything on it

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ch7leach

Leannexxx thanks for the idea, tried this and still getting same issues 😞

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Leannexxx

ch7leach well I would get InTouch with Google themselves or where you got it from

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ch7leach

Leannexxx it's only the latest deals app I'm having issues with

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Leannexxx

ch7leach well that might be the app I have had issues with it a good few times sometimes it doesn't even load

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SebK84

ch7leach have you cleared the cache, uninstalled and rebooted your phone before new installation?

You can do that in apps- choose latest deals app and then storage - clear cache. Depends on the device you are using but try to clear cache, uninstall and reboot your phone before new installation.

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ch7leach

SebK84 sure have, normally that fixes the odd issue but not this one 😔. Having said that the last few times I have opened the app it's been fine but last time it did that it stopped again

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ch7leach

And well it's stopped again

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ch7leach

Image

This is what I see more often than not. From time to time the buttons at bottom do appear.

The key icon in the top normally is a VPN, this only comes on after a certain time to block WhatsApp to save me being disturbed. Having it on or off does not change how the app performs for me unorturnaly

Image

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Kelsey
Founder

Hey 🙂 I think I may have replied earlier tonight to your review on the Play Store?

The screenshots and additional information in this chat topic are really helpful.

I haven't yet been able to recreate the issue on a simulator trying to mimic your setup.

If you hard close the app and open it again and do nothing else is the bottom menu bar present? If so, what action causes it to hide?

The app within the next month or so will be completely rewritten and likely fix bugs like these in the process but if I can quickly fix it beforehand I'd be very keen to do so!

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ch7leach

Kelsey Hiya and yes you did respond to me on Google play store.

If I close the app and reopen it currently most of the time will appear as per images,

On the rare occasion the buttons on the bottom appear and work fine.

If I click on a notification like the one your post gave me the buttons appear till I close the app.

If I force close, clear cache and storage, reinstall or any combination I still get the same problem.

No idea what causes it to hide, did not hide pre android15.

Also to note I had installed a beta version and left that to try the normal one and both versions had the same problem.

Obviously if there is anything else I can answer to help make it work I will certainly do my best to do so

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ch7leach

I reopened the app 10 times while swiping away and they are back for now

Image

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Kelsey
Founder

ch7leach Hey 🙂 Just to say I've been able to replicate this bug myself now so hopefully I can get to the bottom of it 🤞 Thanks again for the information you've provided!

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ch7leach

Kelsey awesome, glad it's not just me haha. And thank you appreciate it

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TheChimp

Same problem on my Pixel 8, it is soooooooo annoying.

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TheChimp

I think that the problem is when the phone is set to 3 button navigation on my Pixel. App works fine when it's set to Gesture navigation.

I'm not too tech savvy, so can't help much further.

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ch7leach

TheChimp the 3 button navigation did not fix it for me when testing nor gesture mode. I thought it would

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Kelsey
Founder

Sorry TheChimp! Thanks for additional feedback that others are impacted too.

Aiming to get this resolved as quickly as I can (it's what I'm currently working on!)

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ch7leach

Been playing with my settings and it does seem to me it's linked to the gestures/3 button mode. When opening the app on either setting (most cases) I don't get the bar at the bottom. If I flick from gestures to 3 button or the other way it appears.

Not sure if that helps

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Kelsey
Founder

ch7leach Hey 🙂 Thank you!

I haven't been able to patch the app to fix the issue unfortunately.

A more substantial update of the app has been on the to-do list for some time and so I'm all in on that at the moment and furiously updating everything and I'm confident in doing so I'll fix this bug (along with a bunch of others!)

I think, realistically, it may be a couple of weeks before I get the app update out but I'm going as fast as I can (including working right now rather than doing dinner 👀😅) Sorry for the trouble caused by this and hopefully I can have it out and working ASAP!

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ch7leach

Kelsey not a problem. Good luck and I appreciate you taking the time to give an update. But you should seriously have a break and have dinner.

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