Help - Where is My Amazon Reward?
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Step 1: Make Sure You Have Enough Points for a Reward
Step 2: Claim Your Reward
After you have earned enough points (see above) you need to claim your reward. Please read the following guide:
How Long Does it Take To Get My Reward?
After you have claimed an Amazon reward, please allow up to 5 working days for the Amazon reward to be processed.
Where Does The Reward Get Sent?
Your reward will be sent to the email address you have on your Latest Deals account (see email address).
When the reward is processed, you will receive a notification on the day it was sent. The notification will also say which email address it was sent to.
After your reward is sent, please allow up to 48 hours to receive it.
Please check your spam and junk folders. Often Amazon emails end up in here.
I Have Not Received My Reward
If your reward on your dashboard says "Received" but you have not got it, that means we've processed it but for some reason, you don't seem to have received it in your email inbox. We can send the reward again.
Please send us a message via our contact form.
We will ask Amazon to re-send the voucher, or send it to an alternative email address.
Thanks,
Tom
Thank you I will do that, I never had an issue with the last voucher so was surprised I didn’t receive this one!
AngelaStew84932 Hi sorry that you have not received your voucher yet. In future, please use the contact us form and it will go to the relevant people who deal with the vouchers to sort out. I will get this chased up for you now and you should have it soon. Thank you very much 
AngelaStew84932 I have just spoken to my colleague and they have only received one email off you and they replied to you about half an hour ago and have had the voucher re-sent to you. Please check the email address that you registered to Latest Deals with and also your spam folder but you should have it now. Thank you
I used the contact us yesterday but thank you for following up on this message !
Hi Tom how's things 
. Just a quick message I have earned my 50000 points do you know when I will be getting my voucher please.
AmandaYoun93279 Hi I can see you have applied for this and it will processed in the next few days so please keep an eye on your inbox thank you and well done!
sophiereddy hey please may you confirm here when Amanda's amazon voucher has been processed? Thank you!
AmandaYoun93279 Hi, apologies for the delay on this! Your voucher has been processed now and you should receive it in your inbox today. Please check your spam folder too and if you have any more issues, please email us at team@latestdeals.co.uk
I Tom I claimed my Amazon voucher £50 for reaching 100000 still not received do I need doing anything ***
Aenurse1 Hi well done on reaching £50! I can see you claimed it on Saturday and our admin staff only work Monday to Friday, I can see it has been processed and sent to your email address today so please check the email address that is registered to your Latest Deals account it should be there. Vouchers usually take up to 5 working days to be processed so don't worry thank you
Hello Tom. I earned 15000 points and redeemed for £10. I have already had a £5 voucher. I am still waiting for the £10. It says sent on the points earned but haven’t received it. Please advise and help. Thanks.
BrendaLowe Hello I can see you have emailed in to us twice over the weekend. Our emails are only monitered in office hours during the week I'm sorry. I can see a collegue emailed you back yesterday and confirmed that it had been sent out to you and if you have not received in in the next few days, please check your spam folder and then if nothing in there please get back in touch and we can send it to an alternative email address. Hope this helps thank you have a great day
I have claimed a five and a ten pound reward but since then it’s all Grey and I can’t claim anything else or do anything . Been like that for over a year to be honest so I stopped using it but still have 27,000 points can I still earn other rewards ??
TickleYourFancy Hi when you get to 50,000 points, it won't be greyed out and you can then claim your £35 Amazon voucher. You need to get to the next points level to claim another reward. I hope that helps thank you
TickleYourFancy Hey, when you claim a voucher, your points total is not deducted.
For example, when you hit 5,000 points and claim your £5 Amazon voucher, your points total will remain at 5,000. It doesn't go back to zero.
So if you have 27,000 points and claimed all available vouchers that means:
5,000 = £5 claimed
15,000 = £10 claimed
27,000 = not yet at next milestone (which is at 35,000)
This may help to explain:
Just wanted to say Thank You for my Amazon vouchers, l am very much enjoying spending them
Just want to say thanks to Latest Deals as my voucher arrived a couple of days after requesting. Not sure what to treat myself to but I’m sure someone will post a good deal to help me choose.
Hi! My voucher was sent today. But unfortunately don’t have access to that email address anywhere. Can it be re-issued to a different email address?
I am patiently waiting for my £35 Amazon voucher (I collected 50,000 LD points) l want to put this £35 towards a new vacuum, out of the black Friday deals
WendyEdgar19 have you claimed your voucher and if do when did you claim it please ?
Thank you
WendyEdgar19 hi I did reply to you a few days ago. You need to use the contact us form and message us in then someone can investigate for you. Thank you - www.latestdeals.co.uk/contact?skipChat=true
Delboysdeals Hi this was re-sent to the email address on your account today. Please check spam, promotions folder, junk etc. If you continue to have trouble please contact support team via email as you'll be able to get faster more detailed responses there: www.latestdeals.co.uk/contact?skipChat=true
Delboysdeals Can you please check now - we had a verification issue and its now been sorted so should have it now if you please let me know - thank you!
Hello if you have not received your voucher please contact customer support via email here: www.latestdeals.co.uk/contact?skipChat=true
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